2024 XPEDITION Ultimate – Ride Command GPS Failure. Anyone Else Experience This?

[Panhandle XP2]

Looking for some advice on a Ride Command GPS issue with my 2024 XPEDITION Ultimate (approximately 1,500 miles). I have read some posts about the wonderful RideCommand and am hoping there is a silver bullet for my issue.

The problem:

• GPS stopped working. When I try to locate the vehicle, it just spins indefinitely.
• GPS status shows satellite counts fluctuating (7, 15, 28, then back to 0), but never establishes a reliable location.
• Everything else works perfectly: radio, Bluetooth, diagnostics, plow controls, touchscreen, etc.

What I've tried:

• Reinstalled the latest software (ORS7AB.RC2415A).
• Reverted to the previous software version. GPS actually worked for part of a hunting trip before failing again.
• Reinstalled the latest software. Still no GPS.
• Took it to an authorized Polaris dealer. They temporarily swapped in a new Ride Command unit, and GPS worked perfectly with the existing antenna and other components.
• Dealer diagnosed a failed Ride Command unit and quoted approximately $2,000 to replace it. Absolutely not.
• Did a factory reset when I got it home, no bueno.

The dealer says the entire unit must be replaced, but I'm having a hard time accepting a $2,000 repair on a nearly $30,000 machine with only 1,500 miles. Unfortunately, it's out of warranty.

I've been a Polaris customer for over 20 years, so this is pretty disappointing.

A few questions for the group:

1. Has anyone experienced this exact GPS issue and found a fix other than replacing the entire unit?
2. Has anyone successfully repaired the GPS circuitry or had a Ride Command unit repaired?
3. Has anyone purchased a used Ride Command unit from a salvage shop? I'm seeing them for $500–$700.
4. Has Polaris provided goodwill warranty assistance for similar failures?

Any suggestions or experiences would be appreciated. I'm not particularly excited about spending $2,000 to replace an otherwise perfectly functioning display, especially without knowing whether the replacement will last any longer.